Defining innovation - what does it mean for functional professionals?

Defining innovation – what does it mean for functional professionals?

‘Innovation’, ‘big data’, ‘the cloud’, ‘sustainability’, and the list goes on.  Business loves buzzwords.  There’s no two ways about it, every technology wave, or generation has it’s lexicon. I came across a great quote from Henry Ford’s autobiography in which he speaks about ‘making to order’: Ask a hundred people how they want an article…

Can you play from the baseline if you don't know where it is?

Can you play from the baseline if you don’t know where it is?

In so many areas of life, being successful is about continually improving versus your previous best.  The baseline is key.  Outsourcing is no different, without a robust baseline it’s difficult to measure performance and apportion risk and reward in a sustainable and balanced way. The competition to take over the procurement of defence equipment for…