One of the keys to successful innovation is to find an unsatisfied or poorly satisfied need. Whilst we often think of innovation as being about step change, it can equally, and more often, be a small improvement that has disproportionate impact. A great example of a company that consistently achieves this is Dyson. Dyson amongst other products…
Earlier this year the IACCM published ‘The Future of Contracting’ which was the culmination of inputs from 2,000+ practitioners as to what contract management would look like in 2020. There were many themes that came out, however, two of them were: the role of automation and tools; and the area of skills, organisation, and proceses.…
I recently read a great article titled “Why good design is finally a bottom line investment” on the FastCompany website. The article focused mainly on the tech world and a product-centric view of design which is what most people think of when you mention the word ‘design’. To most people design makes them think…
Through the ages children the world over have used storytelling and game playing to learn and develop knowledge and judgement. Yet in everyday business we see so little focus on its use to help make sense of the increasingly complex and interlinked world that we live in. Latitude Research, who help clients create engaging content,…
As anyone who has worked in a consultancy, law firm, accountancy practice, or the like will know only too well, to keep your position you have to bill as many hours as possible. Managing a firm that runs a consultancy or partnership model relies on balancing order intake, sales, utilisation, and margin. Order intake and its…
With all of the publicity around insurance or legal referral fees earlier in the year it won’t surprise many people that the insurance industry is one of the largest spenders on legal services in the UK, about £5Bn pa, 20% of the market. Unless you’re in the legal services industry though it’s likely that the…
I listened to an interesting interview recently about a new service which brings airline style ticket pricing to restaurant booking. We are all used to seeing the cost of an airline ticket fluctuating with demand. What is going on in the background in simple terms is that the airline, with a fixed supply (i.e. number of seats), …
There have been many column inches spent over the last week discussing General Motor’s decision to move from an outsourced model to an insourced model in relation to its IT. What drives much of the debate is the skills agenda and can GM manage the transition. If you look at the reasons that GM gave…
Do you remember careers guidance when you were at school? If you were lucky enough to get any then it was likely bite-size in nature. You either knew what you wanted to become, or you had no idea. In which case the 10 minute chat didn’t add any depth to your decision making and the…
Cash flow is the silent killer of businesses and never more so than in the current economic climate. There is rarely a week when the business pages tell of another story of a small or large business that is struggling to access suitable lines of credit. In the UK yesterday was the ‘quarter day’ when…