Commercial Awareness Skills - you need more evidence of their importance?

Commercial Awareness Skills – you need more evidence of their importance?

Commercial awareness skills are often seen and discussed by organisations as being key to success, however, few invest in the area in a focused way.  In the UK over the past couple of weeks we’ve become increasingly aware of the challenges faced by the major incumbents in the grocery sector, and in particular Tesco, who…

How well do you trust? - what's your propensity to trust?

How well do you trust? – what’s your propensity to trust?

In the previous article we looked at two types of trust, cognitive-based trust and affect-based trust, which are based on technical competency, and emotional attachment respectively.  We also acknowledged that relationships are of course made up of both links and nodes and in this article we’re going to focus on the people (the nodes) and…

Without risk there's no need for trust - but business runs on risk

Without risk there’s no need for trust – but business runs on risk

I’m sure, that if asked, we’d all like to consider ourselves trusting and trustworthy, but how well do we understand what trust is?  At the superficial level possibly, but with its importance shouldn’t we think a bit deeper? Whilst change has always been a part of the business world, it can be argued that with increases in…

User Centric T&Cs - a fundamental for transparency, trust, & success

User Centric T&Cs – a fundamental for transparency, trust, & success

How often do you read the T&Cs before agreeing to install software, download some content, or access free WiFi?  Let’s face it very few people, if any, do.  And if you do, you’d have to wade through the equivalent of a short novel written in what seems to be another language. There’s an interesting technology…