User Centric T&Cs - a fundamental for transparency, trust, & success

User Centric T&Cs – a fundamental for transparency, trust, & success

How often do you read the T&Cs before agreeing to install software, download some content, or access free WiFi?  Let’s face it very few people, if any, do.  And if you do, you’d have to wade through the equivalent of a short novel written in what seems to be another language. There’s an interesting technology…

Are you a 'digital native' - and how would you know?

Are you a ‘digital native’ – and how would you know?

The term ‘digital native’ is increasingly being used to describe a set of skills that organisations look to have throughout their teams.  But how many organisations have really thought through what they actually mean?  Having asked a few people what they mean, my rough and ready research would lead me to believe that there is…

Innovation that's music to our ears - commercial innovation in reality

Innovation that’s music to our ears – commercial innovation in reality

One industry that isn’t a stranger to commercial innovation is the music industry.  Taking recording formats as an example, since the late 19th century there have been several waves of advancement, including: –  Phonograph cylinder (1888-1920’s) –  Vinyl (1920’s – early 1990s ) –  Cassettes (Late 1970’s – early 2000’s) –  CD’s (1982 – )…

The power of the crowd - insight and collaboration through crowdsourcing

The power of the crowd – insight and collaboration through crowdsourcing

Whether you like it or not we are all contributors and users of crowdsourced data on a daily basis.  Examples are all around us, whether it’s: voting on TV talent shows; product ratings on Amazon; or traffic on Google Maps; or mobile phone coverage maps collated by RootMetrics from user supplied data.  Whilst the first…

"they put the pieces together in a different way that succeeded"

“they put the pieces together in a different way that succeeded” – Bill Gates

In an interview for CBS’ ’60 Minutes’ program, Bill Gates talked about his relationship with Steve Jobs.  In it he talks about tablets, “We did tablets – lots of tablet – well before Apple did” he states, before conceding “they put the pieces together in a different way that succeeded.”  In the world of tablets,…