In this cost conscious age many organisations are looking for ways to maintain margins by managing their cost base. When they look around for low hanging fruit they see the opportunities opened up by the increasingly connected world and the changes in people’s willingness to do themselves, what others have done for them before. The…
In my last post I commented on the consolidation of mobile phone networks in the UK and left a number of questions open at the end of the post. One of the questions related to whether users would over time be willing to pay a premium for higher quality distribution of content, thereby allowing the…
If we look at business models in the last century then the major innovation was the introduction by the Ford Motor Company of the assembly line. The approach created competitive advantage through efficiency and since this breakthrough in Detroit which began operation on 1st December 1913 many people have embellished and adapted it to further refine it. For…
I spent yesterday at Salesforce’s Cloudforce event in London which was a great day out with most innovative company (as decided by Forbes magazine). What was clear was the energy and enthusiasm that they have created in the ecosystem that sits around their platform. What they now coin “the social enterprise” is a really savvy…