In the previous article we looked at two types of trust, cognitive-based trust and affect-based trust, which are based on technical competency, and emotional attachment respectively. We also acknowledged that relationships are of course made up of both links and nodes and in this article we’re going to focus on the people (the nodes) and…
I’m sure, that if asked, we’d all like to consider ourselves trusting and trustworthy, but how well do we understand what trust is? At the superficial level possibly, but with its importance shouldn’t we think a bit deeper? Whilst change has always been a part of the business world, it can be argued that with increases in…
The difference between winners and losers is often that winners are able to see opportunities and position themselves to take advantage of them better than others in the market. Increasingly, positioning to take advantage of new opportunities can include the need to achieve business model transformation. We don’t have to look too far for examples of…
I remember my first few days in the world of work vividly. I had joined British Aerospace as an Undergraduate Engineer and spent a year in industry before going to university. In my first days as an ‘engineer’ we spent time being taught and practising engineering drawing which in those days was physical, involving a…
‘Innovation’, ‘big data’, ‘the cloud’, ‘sustainability’, and the list goes on. Business loves buzzwords. There’s no two ways about it, every technology wave, or generation has it’s lexicon. I came across a great quote from Henry Ford’s autobiography in which he speaks about ‘making to order’: Ask a hundred people how they want an article…
Are you really walking the talk? Can you measure your actions and see improvements? This article reveals survey results that cover issues like these — results that might inspire a second look at your organization… As organizations, we believe the future of the professions we represent will be greatly enhanced by our ability not only…
Today is a big day in the UK with the Chancellor’s budget speech. Whilst he will be laying out what is a set of political policies, much of the proverbial ‘column inches’ will be focused on the underpinning economic facts, figures, and assumptions. In a recent post (‘Are you a ‘digital native’ – and how…
The term ‘digital native’ is increasingly being used to describe a set of skills that organisations look to have throughout their teams. But how many organisations have really thought through what they actually mean? Having asked a few people what they mean, my rough and ready research would lead me to believe that there is…
In the age of ‘big data’ we see supermarkets as being at the leading edge of harvesting consumer information in order to drive their business, but are they missing a trick? In the UK, Tesco says that there are over 15 million Clubcard users, and Nectar states that it has over 19 million users. In…
Whether you like it or not we are all contributors and users of crowdsourced data on a daily basis. Examples are all around us, whether it’s: voting on TV talent shows; product ratings on Amazon; or traffic on Google Maps; or mobile phone coverage maps collated by RootMetrics from user supplied data. Whilst the first…