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    • Sitemap
  • About Us
    • An Introduction to Us
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    • Overview
    • Architected Business Models
    • Functional Capability Growth
      • Commercial Awareness and Relational Contracting
      • Commerciality for Professional Services
    • Transformational Programmes
  • Insights
    • Our Latest Insights
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Tag Archives: Relationships

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  2. Entries tagged with "Relationships"

It takes effort, skills, and investment to be a hub

It takes effort, skill, and investment to be a hub

Business Model Innovation, Commercial AgilityBy Adrian FurnerFebruary 8, 2013

When we think of Facebook we often think of it as a social networking site.  Yesterday, for a period of time, people trying to log into other, 3rd party, sites which use their Facebook account for authentication were redirected to an error page. At this point it became clear to them that services such as…

How well do you know your supply chain?

Commercial Agility, Functional InnovationBy Adrian FurnerJanuary 18, 20134 Comments

As I have written before (“Supply Chain Shocks – A Risk or an Opportunity?“), in today’s connected world, companies can no longer just focus on the layers of the supply chain that directly contract with if they truly want to guard their own success.  They need to understand the second, third, and further tiers, such that…

Rewarding by Results - a natural phenomenon

Rewarding by Results – a natural phenomenon

Business Model Innovation, Commercial Agility, Functional InnovationBy Adrian FurnerJanuary 14, 2013

There has been much in the news around measurement or payment by results over the last week or so whether it is the reforms proposed within the UK justice system or the bonuses of top executives.  What ever we call it rewarding by results has been around for many centuries and can be seen in…

The Role of Trust in B2C Relationships

The Role of Trust in B2C Relationships

Business Model Innovation, Commercial Agility, Data SystemsBy Adrian FurnerDecember 19, 2012

There have been many column inches given over to the changes announced by Facebook to the T&Cs for Instagram.  Having paid ~$1Bn for Instagram, Facebook is obviously keen to leverage the synergies and find a way of monetizing their new acquisition. In their move towards these goals, what they seem to have miscalculated is that in approaching…

You don’t starve the goose just before Christmas

Commercial Agility, Functional InnovationBy Adrian FurnerDecember 11, 2012

I’ve written before on the issue of cash flow, its importance to business, and the potential for companies to use it as a strategic tool as a part of a supply chain.  It was therefore interesting to read an article in the business section of the Sunday Times today which was describing the plight of…

Organisational Cross-braces

Organisational Cross-braces

Data Systems, Functional Innovation, General, Transformational ProgrammesBy Adrian FurnerNovember 28, 2012

SearchCIO.com’s recently published an article on ‘Six ways the CIO job description is changing‘ which focused on the top 6 new skills that CIO’s are expected.  A number were unsurprising in the context of today, however, there were some which showed a change and maturing of this increasingly important role as part of an organisational…

The Lemon Cannot Be Squeezed Too Much

The Lemon Cannot be Squeezed Too Much

Business Model InnovationBy Adrian FurnerNovember 15, 2012

Increasingly in relation to business models we are seeing the use of terms such as ecosystem, keystone, and networks.  This is not in itself new, as we have been used to the concept of supply chains more many years and they have been used throughout history. What we are seeing increasingly, is many organisations adopting…

Supply Chain Shocks - A Risk or an Opportunity?

Supply Chain Shocks – A Risk or an Opportunity?

Commercial Agility, Data Systems, Functional InnovationBy Adrian FurnerOctober 30, 2012

You would have to have been isolated in a bunker for the last few years to have missed the number of natural disasters that have happened.  It can be debated whether they are becoming more frequent or more violent, however, what is indisputable is that the impact of these natural shocks is of greater significance and impact on global…

How to Innovate out of a Tangle

How to Innovate out of a Tangle

Business Model Innovation, Functional Innovation, Innovation ProcessBy Adrian FurnerOctober 27, 20121 Comment

One of the keys to successful innovation is to find an unsatisfied or poorly satisfied need.  Whilst we often think of innovation as being about step change, it can equally, and more often, be a small improvement that has disproportionate impact. A great example of a company that consistently achieves this is Dyson.  Dyson amongst other products…

Design - A Life Skill?

Design – A Life Skill?

Business Model InnovationBy Adrian FurnerSeptember 20, 2012

I recently read a great article titled “Why good design is finally a bottom line investment” on the FastCompany website.  The article focused mainly on the tech world and a product-centric view of design which is what most people think of when you mention the word ‘design’.   To most people design makes them think…

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