The Importance of Beta Feedback

The Importance of Beta Feedback

Increasingly we live in a society where we expect everything to be available instantly, 24/7/365.  Yet often we take for granted the time and effort that it has taken to achieve this for each individual product or service. On another axis the world is becoming increasingly interconnected and therefore more complex.  How many of us…

Can you play from the baseline if you don't know where it is?

Can you play from the baseline if you don’t know where it is?

In so many areas of life, being successful is about continually improving versus your previous best.  The baseline is key.  Outsourcing is no different, without a robust baseline it’s difficult to measure performance and apportion risk and reward in a sustainable and balanced way. The competition to take over the procurement of defence equipment for…

Commercial Agility vs. Novelty - the role of commercial innovation

Commercial Agility vs. Novelty – the role of commercial innovation

One of the key battlegrounds between Google and Apple over the next few months will be in the area of music streaming.  The companies are likely to take subtly different approaches in terms of service offering and business model. Google’s recently launched ‘Play Music All Access’ is a subscription based service similar to Spotify and…

"they put the pieces together in a different way that succeeded"

“they put the pieces together in a different way that succeeded” – Bill Gates

In an interview for CBS’ ’60 Minutes’ program, Bill Gates talked about his relationship with Steve Jobs.  In it he talks about tablets, “We did tablets – lots of tablet – well before Apple did” he states, before conceding “they put the pieces together in a different way that succeeded.”  In the world of tablets,…

Can you prototype a contract? - do we have the right contracting skills?

Can you prototype a contract? – do we have the right contracting skills?

In one of my sessions at the recent IACCM EMEA conference which looked at contracting skills I posed the question that whilst we would rarely let a product get to market without some form of testing or prototyping, how many commercial or contract management professionals consider testing their contracting structures or agreements? If we look…