Increasingly we live in a society where we expect everything to be available instantly, 24/7/365. Yet often we take for granted the time and effort that it has taken to achieve this for each individual product or service. On another axis the world is becoming increasingly interconnected and therefore more complex. How many of us…
In so many areas of life, being successful is about continually improving versus your previous best. The baseline is key. Outsourcing is no different, without a robust baseline it’s difficult to measure performance and apportion risk and reward in a sustainable and balanced way. The competition to take over the procurement of defence equipment for…
One of the key battlegrounds between Google and Apple over the next few months will be in the area of music streaming. The companies are likely to take subtly different approaches in terms of service offering and business model. Google’s recently launched ‘Play Music All Access’ is a subscription based service similar to Spotify and…
In an interview for CBS’ ’60 Minutes’ program, Bill Gates talked about his relationship with Steve Jobs. In it he talks about tablets, “We did tablets – lots of tablet – well before Apple did” he states, before conceding “they put the pieces together in a different way that succeeded.” In the world of tablets,…
As I’ve written before most mobile phone subscribers are unaware of the sweeping usage rights they give to their network providers in relation to their usage, and location data when they sign up to a mobile phone contract. The reporting this weekend in the UK of the partnership between EE, the largest UK mobile provider…
In one of my sessions at the recent IACCM EMEA conference which looked at contracting skills I posed the question that whilst we would rarely let a product get to market without some form of testing or prototyping, how many commercial or contract management professionals consider testing their contracting structures or agreements? If we look…
It’s not a trick question. I have read a number of articles over the past week about the issue of mobile phone business model and the underpinning contracts. In particular ability that the UK providers have written into their T&Cs for them to adjust (read increase) charges during the initial period of the contract. Almost…
Almost every organisation has somewhere in its values a statement that equates to “people are our greatest asset” yet from experience, many employees read such a statement with cynicism and many employers don’t truly mean it. Interestingly both are probably right in their views of such a sweeping statement, yet a good match between employees and employer…
Competition is acknowledged as a core tool for procurement and whilst suppliers often decry it there are even upsides for them. Often the fact that a buyer is running a competition shows intent to purchase, gives a finishing line to aim for, and boundaries to work within. A well run competition, through focus and by…
When I saw this piece of work by Eric Berlow and Sean Gourley of Quid who are both TED Fellows, what struck me was that by using visualisation the snapshot above had created insight from what appeared data with limited linkages. In my case what came to mind first was that, based on the various…