Leadership is fundamental to driving world class performance from negotiations. Playing out in front of us we have what will be one of the most important negotiations at a global level, ‘Brexit’ in the next few years. Irrespective of the politics, partisan views, and the rhetoric flying around, there are potential risks and opportunities for…
In my last article ‘How well do you trust? – what’s your propensity to trust?‘ we looked at the impact of our inbuilt propensity to trust from the perspective of how we build relationships. Trust is a topic that comes up regularly in the context of a lot of the work that I’m doing around…
In the previous article we looked at two types of trust, cognitive-based trust and affect-based trust, which are based on technical competency, and emotional attachment respectively. We also acknowledged that relationships are of course made up of both links and nodes and in this article we’re going to focus on the people (the nodes) and…
I’m sure, that if asked, we’d all like to consider ourselves trusting and trustworthy, but how well do we understand what trust is? At the superficial level possibly, but with its importance shouldn’t we think a bit deeper? Whilst change has always been a part of the business world, it can be argued that with increases in…
How often do you read the T&Cs before agreeing to install software, download some content, or access free WiFi? Let’s face it very few people, if any, do. And if you do, you’d have to wade through the equivalent of a short novel written in what seems to be another language. There’s an interesting technology…
Following on from my recent article on the challenges in the broadcast media space, it was interesting to see the data released by Nielsen SoundScan relating to music consumption trends. It showed that in the first half of the year there’s been an almost 12% drop in digital album sales, alongside a 13% drop in…
Are you really walking the talk? Can you measure your actions and see improvements? This article reveals survey results that cover issues like these — results that might inspire a second look at your organization… As organizations, we believe the future of the professions we represent will be greatly enhanced by our ability not only…
We’re probably all aware of the concept of ‘six degrees of separation’. That we are all connected by six or fewer steps. From a human perspective, in a world of 7+ billion people it sounds far fetched, however, having completed a course on social and economic networks I’ve seen the mathematical proof and been forced…
…. it’s what you don’t that can be both an opportunity and a threat. When postcodes were rolled out in the UK back in the early 70’s they were primarily designed with the aim of helping sort and deliver mail better. Today, they are much more than this, and affect almost all of us on…
One industry that isn’t a stranger to commercial innovation is the music industry. Taking recording formats as an example, since the late 19th century there have been several waves of advancement, including: – Phonograph cylinder (1888-1920’s) – Vinyl (1920’s – early 1990s ) – Cassettes (Late 1970’s – early 2000’s) – CD’s (1982 – )…