As I’ve written before most mobile phone subscribers are unaware of the sweeping usage rights they give to their network providers in relation to their usage, and location data when they sign up to a mobile phone contract. The reporting this weekend in the UK of the partnership between EE, the largest UK mobile provider…
Back in October 2012 I wrote an article titled “Software by the Month – A better proposition than your gym membership?” in which I highlighted the increasing trend towards subscription based business models in terms of software licensing. In the article I investigated the opportunities for software publishers and users alike that the model could open…
In one of my sessions at the recent IACCM EMEA conference which looked at contracting skills I posed the question that whilst we would rarely let a product get to market without some form of testing or prototyping, how many commercial or contract management professionals consider testing their contracting structures or agreements? If we look…
The Ubiquity of Apps – An Opportunity in Education (via innov8-Ed) It’s difficult to think about a world without apps, however, it is only five years since the launch of the iTunes App Store. In this time apps have become ubiquitous and found across all platforms and not just the Apple iOS. Over the past…
I recently wrote an article on the investigation by the UK telecoms regulator of mobile phone contracts, only a day later it was publicised that the Office of Fair Trading (OFT) is going to be looking at free web and phone games aimed at children and that charge for extras through in game purchases. I…
It’s not a trick question. I have read a number of articles over the past week about the issue of mobile phone business model and the underpinning contracts. In particular ability that the UK providers have written into their T&Cs for them to adjust (read increase) charges during the initial period of the contract. Almost…
Almost every organisation has somewhere in its values a statement that equates to “people are our greatest asset” yet from experience, many employees read such a statement with cynicism and many employers don’t truly mean it. Interestingly both are probably right in their views of such a sweeping statement, yet a good match between employees and employer…
We would all acknowledge that the retail business model has changed massively over the last decade. In the UK there have been a steady stream of casualties over the past couple of years and it is easy to blame the economic environment or the growth of online business model as the reason. These are often…
In a business world where companies are adjusting their business model to outsource all but the business critical and core activities, in the consumer world we seem to be increasingly insourcing more and more to meet our value for money aspirations. A good example of this is the way in which many of us plan…
As I write this article I’m surrounded by bookshelves loaded with books. Gazing at them looking for inspiration it becomes clear that there are two categories, those such as cookery books and reference books which get used many times, and those such as modern fiction which are really one time reads. With ‘real’ books we…