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  • About Us
    • An Introduction to Us
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    • Overview
    • Architected Business Models
    • Functional Capability Growth
      • Commercial Awareness and Relational Contracting
      • Commerciality for Professional Services
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    • Our Latest Insights
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Tag Archives: Retailing

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Commercial Awareness Skills - you need more evidence of their importance?

Commercial Awareness Skills – you need more evidence of their importance?

Commercial Agility, Commerciality, Relational ContractingBy Adrian FurnerOctober 1, 2014

Commercial awareness skills are often seen and discussed by organisations as being key to success, however, few invest in the area in a focused way.  In the UK over the past couple of weeks we’ve become increasingly aware of the challenges faced by the major incumbents in the grocery sector, and in particular Tesco, who…

A Picture’s Worth a Thousand Words – stock photography & the shifting market

A Picture’s Worth a Thousand Words – stock photography & the shifting market

Business Model Innovation, Commercial Agility, GeneralBy Adrian FurnerSeptember 18, 2014

‘A picture’s worth a thousand words’, or so the saying goes.  It’s a phrase that is rumoured to have come from an ancient Chinese proverb and which became more prevalent in the 20th Century.  Whilst we’ve grown up used to seeing illustrated books, it’s a concept that has become even more powerful in the digital…

To Stream or Not to Stream - another tipping point for music distribution?

To Stream or Not to Stream – another tipping point for music distribution?

Business Model Innovation, Commercial AgilityBy Adrian FurnerJuly 10, 2014

Following on from my recent article on the challenges in the broadcast media space, it was interesting to see the data released by Nielsen SoundScan relating to music consumption trends.  It showed that in the first half of the year there’s been an almost 12% drop in digital album sales, alongside a 13% drop in…

Food for thought - retailing business models

Food for thought – retailing business models

Business Model Innovation, Commercial AgilityBy Adrian FurnerMarch 13, 2014

It’s possible that the food retailing business models reached a public tipping point today with the announcement by Morrisons that they had adjusted their strategy to compete more directly with the discount players.  Another of the large traditional players Tesco also recently indicated that they were also adjusting their profitability aspirations. The market has been…

Is the online retail business model mimicking the High Street?

Is the online retail business model mimicking the High Street?

Business Model Innovation, Commercial AgilityBy Adrian FurnerFebruary 5, 2014

I’m sure you’ll all have picked up the recent stories around Amazon and Google relating to delivery drones and driverless taxis.  Whilst it’s too early to tell whether these are pure fantasy or will one day be a normal part of life, it does raise an interesting topic from an online retail business model perspective.…

The Innovation of Stopping Things

The Innovation of Stopping Things

Business Model Innovation, Innovation ProcessBy Adrian FurnerJanuary 28, 2014

The process of making a cup of coffee is about as simple as a task gets.  That’s not to say producing the perfect crema doesn’t have its fair share of innovation, science and technique, but ultimately it’s a repeatable, mechanistic process.  It’s a market which from the last available research, which was for 2012, grew…

Information rich, feedback poor

Information rich, feedback poor

Business Model Innovation, Commerciality, Data Systems, Functional InnovationBy Adrian FurnerJanuary 21, 2014

In the age of ‘big data’ we see supermarkets as being at the leading edge of harvesting consumer information in order to drive their business, but are they missing a trick? In the UK, Tesco says that there are over 15 million Clubcard users, and Nectar states that it has over 19 million users.  In…

Commercial Agility vs. Novelty - the role of commercial innovation

Commercial Agility vs. Novelty – the role of commercial innovation

Business Model Innovation, Commercial AgilityBy Adrian FurnerMay 21, 2013

One of the key battlegrounds between Google and Apple over the next few months will be in the area of music streaming.  The companies are likely to take subtly different approaches in terms of service offering and business model. Google’s recently launched ‘Play Music All Access’ is a subscription based service similar to Spotify and…

Hacking through big data

Hacking Through Big Data

Commercial Agility, Data Systems, Functional InnovationBy Adrian FurnerApril 30, 2013

When most people hear the words ‘hacker’ or ‘hack’ they probably conjure up an image of a teenager trying to hack into a government mainframe or a hardened criminal trying to get into a banks computer network.  Such an image is of course only one interpretation of those words  and over the weekend TechCrunch hosted the Disrupt…

Commercial Innovation and the iPhone

Commercial Innovation and the iPhone

Commercial Agility, Functional Innovation, GeneralBy Adrian FurnerApril 22, 2013

One of the great examples of recent time that is used when people talk about innovation is the iPhone, however, in recent times the iPhone has been under stiff competition from other handset manufacturers and platform providers.  It is widely acknowledged that the last iPhone didn’t really wow the world in the way that previous…

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