As Apple fans the world over waited for the release of the iPhone 5 last month the focus was really on the hardware as most of the new features of the next release of the iOS6 operating system had been publicized already. In general there have been no real issues with the new hardware this time round,…
When we think of subscriptions we usually think of magazines and health clubs. From a business model perspective they both operate a similar model where we agree to commit to pay a periodic fee for a period of time in return for access to an often perishable service or product. When we dig beneath the…
Earlier this year the IACCM published ‘The Future of Contracting’ which was the culmination of inputs from 2,000+ practitioners as to what contract management would look like in 2020. There were many themes that came out, however, two of them were: the role of automation and tools; and the area of skills, organisation, and proceses.…
I recently read a great article titled “Why good design is finally a bottom line investment” on the FastCompany website. The article focused mainly on the tech world and a product-centric view of design which is what most people think of when you mention the word ‘design’. To most people design makes them think…
It’s hard to envisage a world without mobile phones, but they have only been around for some 20 years. I remember back in the 90’s, with the proliferation of providers and competition there was a bit of an arms race between the networks to create the most attractive packages. For the consumer this often meant confusion and…
Sitting on a long-haul flight can be a great opportunity to break from the connected world. It forces you to reconnect with things like books, newspapers, and magazines in a way that you don’t when time is at a premium as it so often is. In reality it means for me that I actually read an article…
As anyone who has worked in a consultancy, law firm, accountancy practice, or the like will know only too well, to keep your position you have to bill as many hours as possible. Managing a firm that runs a consultancy or partnership model relies on balancing order intake, sales, utilisation, and margin. Order intake and its…
I listened to an interesting interview recently about a new service which brings airline style ticket pricing to restaurant booking. We are all used to seeing the cost of an airline ticket fluctuating with demand. What is going on in the background in simple terms is that the airline, with a fixed supply (i.e. number of seats), …
As reported by 9to5Mac the Apple ads for their Genius Bar experience signifies a new tack for Apple where by they’re advertising a non-product area of innovation. Apple is one of the leaders in the area of blending together commercial innovation and product innovation to create leverage from multiple types of innovation. Their retail experience is world-class…
Ideas for blog posts come from many sources. While I was travelling back from a recent meeting I happened to listen to the lunchtime current affairs programme which had a discussion on the plans of the Manchester Central Library to use the £60m refurbishment programme as an opportunity to review its collection of about 1m…